
Rats in the roof, cockroaches in the kitchen: pest control across Tauranga
Stu works out what you’ve got and where it lives before he treats it. Homes, rentals and businesses from the Mount to Te Puke, Katikati and Ōmokoroa. Free quotes, no hidden fees.
If Stu’s up a ladder or under a floor, the phone is still answered and he returns your call.
“We always use them for flies and cockroaches in the summer months…”
- Rats, mice, cockroaches
- homes, rentals and businesses
- Tauranga to Te Puke
- the Mount, Pāpāmoa, Katikati, Ōmokoroa
- 20 years in pest control
- a family business since 2002
- Make it right, or money back
- free quotes, no hidden fees
What Stu usually finds
Pick where you’re hearing or seeing them. The bar lights for what Stu finds there most, on the jobs he sees.
Where do you hear or see them?
Share of the rodent jobs Stu sees.
Where are you seeing them?
Share of the cockroach jobs Stu sees.
Now and then: Australian cockroaches (under 5% of jobs) and brown-banded (under 3%).
What have you found?
- Pick where you hear or see them
- The likeliest one lights up, with what Stu does about it
- Add the property, and it all goes on your quote
Where it lives
What Stu does
Where is it?
What happens next
Before you ring
What changes the cost?
Which pest it is, how far it has spread, and how much roof space, subfloor or garden there is to treat. Stu looks and quotes for free, so you know the full price before any work starts.
How long does it take?
As long as the roof space, the subfloor and the outside need, and Stu tells you the plan before he starts. Bait for rats and mice has to be eaten before it works, so the quiet comes after the visit.
How many visits?
Every job gets the treatment and a check-back afterwards. A big nest, or a business on a regular plan, has more, and the quote lists each one.
Can it wait?
Rats in a warm roof and cockroaches in a kitchen don’t move on by themselves, and German cockroaches breed quicker than any other house cockroach. The quote costs nothing, so waiting gains nothing.
Rats and mice, in the roof and under the floor
Rats and mice are most of what Stu treats, with cockroaches close behind. It starts with scratching above the ceiling at night. On the rodent jobs Stu sees, 60 to 70% turn out to be ship rats, climbers that nest in roof spaces and ceilings and come and go along the eaves.
Norway rats are the other one. They’re bigger, with a blunt nose and a tail shorter than the body, and they live low: under the floor, along drains and in the garden. They’re strong swimmers, so streams, drains and the harbour edge suit them. Mice squeeze in through a gap the size of a coin, which is why they turn up in a pantry that looks sealed.
Which one you’ve got changes the whole job. A roof rat is baited up high where it travels, a Norway rat at floor level and along its runs outside, and mice need their way in found as well. Stu works that out first, finds the nest and treats it there, not just where you saw the droppings.
- Rats in roof spaces and ceilings
- Norway rats under the floor and along drains
- Mice in kitchens, pantries and garages
- Bait stations set where they travel, then checked
- Rodent control for homes, rentals between tenants and food businesses

Martin and stu were amazing thankypu very much couple weeks and no more noises in the roof 💛 pretty educational too if you wanna listen
Cockroaches, from the kitchen to the woodpile
German cockroaches are the indoor ones, hiding by day in warm cracks round kitchens and bathrooms and coming out at night. They’re 60 to 70% of the cockroach jobs Stu sees, and they’re why a can of spray never finishes the job: the eggs sit in cracks and behind appliances, where the spray doesn’t reach.
American cockroaches are bigger and come up out of damp drains and laundries. The big, glossy Gisborne cockroach lives outside in bark, timber and woodpiles, and only moves into roofs and walls when the weather turns cold. Stu tells you which you’ve got, then treats where they breed, inside and out.

Best service I've had and we have used a few!!
Pest plans for Tauranga businesses
Cafés, restaurants, bars and takeaways, motels and holiday accommodation, clubs, schools, childcare centres and offices: Stu sets up a pest plan with regular visits, timed around your trading hours.
Each visit is written up: what was checked, what was found and what was done. That’s the record food-safety checks and outside auditors ask to see, kept up without you having to chase it.


The rest of the house, inside and out
Borer in the floor, wasps in the bank, ants on the bench, fleas in the carpet: Stu and the team treat those too.
Spraying the garden beds around a courtyard
Borer, wasps, ants, spiders and fleas
BorerSmall round holes and fine dust under the floor. Stu checks the subfloor and the roof, then treats the timber.More
Wasp nestsNests in banks, wall cavities, eaves and roofs, found by the flight line and treated at the nest.More
Ants and spidersAnt trails followed back to the nest; spiders sprayed under the eaves, round windows and in the garage.More
Fleas and bed bugsFleas in the carpet, bites from the bed: checked first, then treated room by room.More
How a job runs
You call or send the form
Tell us what you’re hearing or seeing, and where. A photo of the droppings, the bug or the damage helps.
Stu works out what you’ve got
He reads the signs, names the pest and finds where it’s living, then gives you a free quote. What he quotes is what you pay.
The treatment
Stu and the team treat the nest or the breeding site, not just the ones you can see, and explain what they’ve done.
The follow-up
Stu checks back that it’s worked. Not happy with the result? He puts it right, or you get your money back.


Who you deal with
StuProfessional Pest Control
Tauranga Exterminator is Stu of Professional Pest Control. Stu has spent 20 years in pest control, in a family business that’s been going since 2002, and the firm has worked across Tauranga for more than 10 years. Stu or one of his technicians comes out to look at it, Stu quotes, and he and the team do the treatment.
Customers mention the explaining: what he’s found, why it’s there and what he’s doing about it. One summed up a rat job as “pretty educational too if you wanna listen”.
- 20 yearsin pest control
- Since 2002a family business
- 10+ yearsworking across Tauranga
- Free quotesno hidden fees
What customers say
Absolutely fantastic service! David and Martin was prompt, professional, and explained everything clearly. They quickly identified the issue and took care of it efficiently, with noticeable results almost immediately. Excellent after-service and support as well. Highly recommended for anyone needing reliable and thorough pest control!
This is our 4th time wime with Owen. I can see a huge difference especially in the amount of flies afterwards. All the dead bugs a few days later aswell. Owen is great and will always make sure to cover stuff that aint covered inside the house. He even lock our cat door so kitty cant come inside afterwards. Thanks!! Will be using again nxt year
Great experience from start to finish! From the first communication, to the friendly service, and the final result, all was seamless.
Thanks we'll be back :)
These guys are great, they turned up on time!!!! and where happy to spend the time to fully explain what they did and how it worked. I would definitely recommend them to others and will be using their services again in the future, thanks :-)
Where Stu works
Homes, rentals and businesses right across Tauranga and out to the towns around the harbour.
- Pāpāmoa3118
- Te Puke3119
- Katikati3129
- Bethlehem3110
- Pyes Pa3112
- Welcome Bay3112
- Mount Maunganui3116
- Otūmoetai3110
- Ōmokoroa3114 / 3172
- Greerton3112
And the rest of Tauranga, from Matua and Gate Pā to Ōhauiti and Tauriko. All suburbs
Questions
Another question? Call 0800 164 102, or put it on the quote form and Stu will answer it.
Are your quotes free?
Yes. Stu works out what you’ve got and quotes the job for free, with no hidden fees: what he quotes is what you pay.
What if the problem comes back?
Tell Stu. If you’re not happy with the result, he puts it right, or you get your money back. That’s his promise on every job.
How do I know which rat I’ve got?
Where you hear it is the best clue. Scratching above the ceiling points to a ship rat, the climber. Noise under the floor or burrows by the drains point to a Norway rat. Tiny droppings in the pantry mean mice. Stu confirms it before he treats.
Do you look after businesses?
Yes. Cafés, restaurants, bars, motels, clubs, schools, childcare centres and offices get a pest plan with regular visits timed around trading hours, and a written record of every visit.
Do you treat rentals?
Yes, for owners, property managers and tenants. Landlords have to provide a property free of pests at the start of a tenancy, so a check between tenants is worth booking.
Which areas do you cover?
All of Tauranga, from Bethlehem, Otūmoetai and Greerton to the Mount, Pāpāmoa and Welcome Bay, plus Te Puke, Katikati and Ōmokoroa.
Get a free quote
Tell Stu what you’re hearing or seeing, and where. A photo helps him work out what you’ve got.

What to send Stu
- A photo of what you found: the droppings, the bug, the holes or the nest
- Where you’ve seen or heard it
- How long it’s been going on
- Who’s at home: children, pets
- For a business: the kind of premises and your trading hours
Once it’s sent, Stu looks over what you’ve told him and any photos, then gets back to you to work out what you’ve got and give you a free quote. What he quotes is what you pay.
Thanks, we’ve got your details.
Stu will be in touch to work out what you’ve got and give you a free quote. If you’d rather talk, call 0800 164 102.
