Professional Pest Control logo, Tauranga Exterminator home pageTauranga ExterminatorTauranga, the Mount & Te Puke 0800 164 102 Free quote
A technician in a navy polo kneels to set a black bait station under stainless steel kitchen benches
Setting a bait station in a commercial kitchen

Rats in the roof, cockroaches in the kitchen: pest control across Tauranga

Stu works out what you’ve got and where it lives before he treats it. Homes, rentals and businesses from the Mount to Te Puke, Katikati and Ōmokoroa. Free quotes, no hidden fees.

If Stu’s up a ladder or under a floor, the phone is still answered and he returns your call.

“We always use them for flies and cockroaches in the summer months…”

Chris S., Google review · 2015
Rats, mice, cockroaches
homes, rentals and businesses
Tauranga to Te Puke
the Mount, Pāpāmoa, Katikati, Ōmokoroa
20 years in pest control
a family business since 2002
Make it right, or money back
free quotes, no hidden fees

What Stu usually finds

Pick where you’re hearing or seeing them. The bar lights for what Stu finds there most, on the jobs he sees.

Where do you hear or see them?

  1. Ship rat60–70% of the rodent jobs Stu sees
  2. Norway rat20–30% of the rodent jobs Stu sees
  3. House mouseGets in through a gap the size of a coin

Share of the rodent jobs Stu sees.

  1. Pick where you hear or see them
  2. The likeliest one lights up, with what Stu does about it
  3. Add the property, and it all goes on your quote

Where is it?

What happens next

  1. Ring us, or use the formAdd a photo of the droppings, the bug or the damage.
  2. Stu comes back to youHe finds out what you’ve spotted, and where.
  3. A free look and a quoteWhat he quotes is what you pay.
  4. Treated at the sourceWhere they live or breed, and checked again afterwards.

Before you ring

What changes the cost?

Which pest it is, how far it has spread, and how much roof space, subfloor or garden there is to treat. Stu looks and quotes for free, so you know the full price before any work starts.

How long does it take?

As long as the roof space, the subfloor and the outside need, and Stu tells you the plan before he starts. Bait for rats and mice has to be eaten before it works, so the quiet comes after the visit.

How many visits?

Every job gets the treatment and a check-back afterwards. A big nest, or a business on a regular plan, has more, and the quote lists each one.

Can it wait?

Rats in a warm roof and cockroaches in a kitchen don’t move on by themselves, and German cockroaches breed quicker than any other house cockroach. The quote costs nothing, so waiting gains nothing.

Rats and mice, in the roof and under the floor

Rats and mice are most of what Stu treats, with cockroaches close behind. It starts with scratching above the ceiling at night. On the rodent jobs Stu sees, 60 to 70% turn out to be ship rats, climbers that nest in roof spaces and ceilings and come and go along the eaves.

Norway rats are the other one. They’re bigger, with a blunt nose and a tail shorter than the body, and they live low: under the floor, along drains and in the garden. They’re strong swimmers, so streams, drains and the harbour edge suit them. Mice squeeze in through a gap the size of a coin, which is why they turn up in a pantry that looks sealed.

Which one you’ve got changes the whole job. A roof rat is baited up high where it travels, a Norway rat at floor level and along its runs outside, and mice need their way in found as well. Stu works that out first, finds the nest and treats it there, not just where you saw the droppings.

  • Rats in roof spaces and ceilings
  • Norway rats under the floor and along drains
  • Mice in kitchens, pantries and garages
  • Bait stations set where they travel, then checked
  • Rodent control for homes, rentals between tenants and food businesses
A brown ship rat on a lawn beside a hole
A ship rat beside a hole in the lawn

Martin and stu were amazing thankypu very much couple weeks and no more noises in the roof 💛 pretty educational too if you wanna listen

Ngarangi T.Google review · Oct 2026

Cockroaches, from the kitchen to the woodpile

German cockroaches are the indoor ones, hiding by day in warm cracks round kitchens and bathrooms and coming out at night. They’re 60 to 70% of the cockroach jobs Stu sees, and they’re why a can of spray never finishes the job: the eggs sit in cracks and behind appliances, where the spray doesn’t reach.

American cockroaches are bigger and come up out of damp drains and laundries. The big, glossy Gisborne cockroach lives outside in bark, timber and woodpiles, and only moves into roofs and walls when the weather turns cold. Stu tells you which you’ve got, then treats where they breed, inside and out.

Gloved hands sliding a black bait station under a stainless steel kitchen bench
A bait station going in under a kitchen bench

Best service I've had and we have used a few!!

Matthew S.Google review · 2015

Pest plans for Tauranga businesses

Cafés, restaurants, bars and takeaways, motels and holiday accommodation, clubs, schools, childcare centres and offices: Stu sets up a pest plan with regular visits, timed around your trading hours.

Each visit is written up: what was checked, what was found and what was done. That’s the record food-safety checks and outside auditors ask to see, kept up without you having to chase it.

A technician in a navy polo kneels to set a black bait station under stainless steel kitchen benches
Setting a bait station in a commercial kitchen
A technician in a white protective suit and respirator spraying garden beds beside a red-paved courtyard

The rest of the house, inside and out

Borer in the floor, wasps in the bank, ants on the bench, fleas in the carpet: Stu and the team treat those too.

Spraying the garden beds around a courtyard

How a job runs

  1. You call or send the form

    Tell us what you’re hearing or seeing, and where. A photo of the droppings, the bug or the damage helps.

  2. Stu works out what you’ve got

    He reads the signs, names the pest and finds where it’s living, then gives you a free quote. What he quotes is what you pay.

  3. The treatment

    Stu and the team treat the nest or the breeding site, not just the ones you can see, and explain what they’ve done.

  4. The follow-up

    Stu checks back that it’s worked. Not happy with the result? He puts it right, or you get your money back.

A technician in a white protective suit sorting spray gear at the open canopy of a grey ute
Sorting the spray gear at the back of the ute
Stu, smiling, in a navy Professional Pest Control polo shirt
Stu

Who you deal with

StuProfessional Pest ControlProfessional Pest Control logo

Tauranga Exterminator is Stu of Professional Pest Control. Stu has spent 20 years in pest control, in a family business that’s been going since 2002, and the firm has worked across Tauranga for more than 10 years. Stu or one of his technicians comes out to look at it, Stu quotes, and he and the team do the treatment.

Customers mention the explaining: what he’s found, why it’s there and what he’s doing about it. One summed up a rat job as “pretty educational too if you wanna listen”.

  • 20 yearsin pest control
  • Since 2002a family business
  • 10+ yearsworking across Tauranga
  • Free quotesno hidden fees
About Stu and the team

What customers say

Absolutely fantastic service! David and Martin was prompt, professional, and explained everything clearly. They quickly identified the issue and took care of it efficiently, with noticeable results almost immediately. Excellent after-service and support as well. Highly recommended for anyone needing reliable and thorough pest control!

Deepanker B.Google review · 2025

This is our 4th time wime with Owen. I can see a huge difference especially in the amount of flies afterwards. All the dead bugs a few days later aswell. Owen is great and will always make sure to cover stuff that aint covered inside the house. He even lock our cat door so kitty cant come inside afterwards. Thanks!! Will be using again nxt year

Colleen V.Google review · 2023

Great experience from start to finish! From the first communication, to the friendly service, and the final result, all was seamless.

Thanks we'll be back :)

Lisa H.Google review · 2022

These guys are great, they turned up on time!!!! and where happy to spend the time to fully explain what they did and how it worked. I would definitely recommend them to others and will be using their services again in the future, thanks :-)

Sarah B.Google review · 2015

Where Stu works

Homes, rentals and businesses right across Tauranga and out to the towns around the harbour.

And the rest of Tauranga, from Matua and Gate Pā to Ōhauiti and Tauriko. All suburbs

Questions

Another question? Call 0800 164 102, or put it on the quote form and Stu will answer it.

Are your quotes free?

Yes. Stu works out what you’ve got and quotes the job for free, with no hidden fees: what he quotes is what you pay.

What if the problem comes back?

Tell Stu. If you’re not happy with the result, he puts it right, or you get your money back. That’s his promise on every job.

How do I know which rat I’ve got?

Where you hear it is the best clue. Scratching above the ceiling points to a ship rat, the climber. Noise under the floor or burrows by the drains point to a Norway rat. Tiny droppings in the pantry mean mice. Stu confirms it before he treats.

Do you look after businesses?

Yes. Cafés, restaurants, bars, motels, clubs, schools, childcare centres and offices get a pest plan with regular visits timed around trading hours, and a written record of every visit.

Do you treat rentals?

Yes, for owners, property managers and tenants. Landlords have to provide a property free of pests at the start of a tenancy, so a check between tenants is worth booking.

Which areas do you cover?

All of Tauranga, from Bethlehem, Otūmoetai and Greerton to the Mount, Pāpāmoa and Welcome Bay, plus Te Puke, Katikati and Ōmokoroa.

Get a free quote

Tell Stu what you’re hearing or seeing, and where. A photo helps him work out what you’ve got.

What to send Stu

  • A photo of what you found: the droppings, the bug, the holes or the nest
  • Where you’ve seen or heard it
  • How long it’s been going on
  • Who’s at home: children, pets
  • For a business: the kind of premises and your trading hours

Once it’s sent, Stu looks over what you’ve told him and any photos, then gets back to you to work out what you’ve got and give you a free quote. What he quotes is what you pay.

Call 0800 164 102

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